Whatever happened to the days when you could just line up for tickets for things? Then all of us dedicated dudes with nothing better to do could stand by for hours before an event, instead of fighting with who-knows-how-many scalper bots and refresher-button-hitting office workers? From Twitter and our comments section, it sounds like barely anyone got tickets to the big free fest in Prospect Park in May (save for our own Tom Sullivan. Maybe he’ll take you??). The GoogaMooga folks are acknowledging how much of a Kraftwerk-like disaster this thing has been since the free tix became available at noon, and they’re Facebooking: “If you had trouble registering today, we’re doing our best to take care of you! Email us at [email protected],” but we’re not sure what that means, as most of us landed on the waitlist for the event. Gothamist says the event’s PR team would like to “sincerely apologize” for the fustercluck, and to stay tuned to the website because another allotment of tickets will be released prior to the event. Meanwhile, an Anti-Googamooga twitter account has sprung up, naturally. So did anyone out there actually get through? It’s kinda amazing how entitled people feel to tickets to a free event, huh?
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I got to the registration page, tried to register, and then received the “Whoops, servers are down” message. Needless to say, that was infuriating.
hi alexandra,
very sorry for the infuriating afternoon. we are doing all we can to solve your frustrations so please email at [email protected] and we will respond as soon as possible. thank you.
Hey – This was an early registration for the event and we were clearly blown away. More tickets will be made available but in the meantime we are asking people who came up empty-handed today to email us at [email protected]
Fuck em. Bad prep. Probably will be a shit show of an event as well.
What’s most frustrating was Eventbrites apathetic customer service. “We messed up, but oh well, nothing we can do to resolve it now!”
Eventbrite sucks, GoogaMooga rocks
Was on the site at 12pm. Got “oops” errors then “in queue” messages. No tickets. Thanks.
Eventbrite, what exactly will you DO with whatever known-good email addys you get from folks who email you? I mean, forgive me for not trusting you to do it right.
Granted it’ll be a lot of emails, but we’re working through ’em and will do what we are able to do. Sorry if that is vague, but at least its the truth!
But what will you be “able to do”? Specifically?
I mean, I tried once by your rules and I didn’t get tickets and neither did anyone else I know.
Somehow I managed to get through (after several “Whoops, servers are down” messages) and received a confirmation email. It seems I’m one of…a handful? I only know of one other person who got them. Sheer luck?
Super disappointing, to say the least. Those of us with one browser and no re loading (as we were instructed to do) seem to have gotten the short end of the stick. Not to mention the fact that thousands of people got on in the five or ten seconds it took me after 12 get to the queue page. I mean, that is, if you believe it was really first come first serve. Joke.
I used 2 browsers to try and get tix, and the second browser I opened a couple minutes after the first was actually the one that got through, except only for waiting list tickets. So, we’ll see I guess.
I tried a handful of times — twice it timed out, then I added to wait list. Then miraculously around 7 tonight I get an email confirmation for my tickets! Wonder if it’s real or maybe that is also an “error.”
UPDATE: GOT A CONFIRMATION EMAIL! I’m sure it was a craptastic day over at Superfly headquarters, but it seems like they’re doing everything they can to make things right. We told you it was gonna be a shit show, but if anyone can pull this kind of thing off it’s these guys. Let us know if you got your confirmation.
Eventbrite was not so bad, I complained, they replied. Also, I guess I’m part of the few who made it through & got tickets.
My girlfriend thought she had tickets, but it timed out before confirming. Same thing happened to me. But then we got email confirmations later last night! So, I take it back: Googamooga isn’t a new synonym for “screwed.”
I successfully got registered for Sunday.
BayFest2012 is on Sunday, May 20 from noon to 6pm. It’s all FREE and we’ll have over 21 bands and dance troupes. No tickets no hassle–just come on down
to our beautiful waterfront harbor and join us for the fun! http://www.BIGBayFest.org